Privacy Policy

At Lily Sydney, we take the protection of our customers' personal data very seriously. We take all necessary measures to protect your personal data and adhere to strict rules of use. In this privacy policy, we explain what data we collect, why we collect it, and how we use it.

What information do we collect?

When you create an account with Lily Sydney, place an order, or use our services, we collect certain information about you. This information may include:

  • Your name, email address and other contact information.
  • Your billing and shipping address.
  • Your payment information.
  • Products you have purchased or wish lists you have created.
  • Information about your browser, device and internet traffic.

Why do we collect this information?

We collect this information, which we treat with the up most care, to provide you with the best possible service. We use your contact information, for example, to inform you of offers and promotions. We use your payment information to process your payments and your shipping address to deliver your order.

In addition, we use information about your browser and device for internal marketing analysis and to improve our website. This helps us provide you with a better online experience.

We never share your personal information with business partners, unless this is necessary for shipping purposes. We will only share your information in exceptional cases, such as when required by law.

How do we protect your data?

We take the security of your personal data very seriously and have therefore implemented appropriate technical and organizational security measures to minimize the risk of accidental or unlawful access to your personal data. This means that only authorized employees who manage our systems have access to your data.

Cookies

We use cookies to improve the user experience and collect information for marketing purposes. Cookies are small files stored on your computer that provide us with specific information about how you use our website. You can easily delete cookies by changing your browser settings. You can find more information about our cookie policy by clicking the link on our website.

Your Rights

As a customer of Lily Sydney, you have the right to request, correct or delete your personal data. You can do this by contacting us via the contact form on our website.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. It is your responsibility to stay informed of any changes by regularly reviewing our Privacy Policy.

Contact

If you have any questions, comments or complaints regarding our Privacy Policy, you can contact us via the contact form on our website.

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